Shipping policy

Thank you for shopping with Poet Fine Jewellery. We want to make sure your order arrives safely and on time.

Processing Time All orders are processed and dispatched within 5 business days of purchase, excluding national holidays. Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Method We ship all orders via USPS.

Order Tracking Once your order has shipped, you will receive a confirmation email with your tracking number so you can follow your package every step of the way.

Shipping Rates Shipping rates are calculated at checkout based on your order and delivery location.

Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us as soon as possible so we can work with you to resolve the issue.

Contact Us If you have any questions about your order or our shipping policy, please don't hesitate to reach out to us.